Thank you very much for considering doing business with me!
I am a professional horticulturist who also has a passion for plants outside of my day job. I am a career consultant, curator, horticultural educator, and propagator, and a hobbyist indoor and outdoor gardener. I am a sustainable grower, and always err toward organic practices. Most all of the material I sell is propagated by me from my own stock plants.
Many of my customers return for future purchases, and I enjoy maintaining contact with them as their new acquisitions adapt to their new environments. I am generous with my time. I am constantly mind-blown at the sophisticated facilities created and investments made by our avid hobbyist clientele. Many times, I learn from you!
Please message me about anything you see in my lineup, or anything you may like to see in my lineup. I'm always up for acquiring and learning how to propagate a new species.
My shipping and return policy:
Unless otherwise explicitly stated or discussed, I do all of my shipping on Mondays in an attempt to avoid a Sunday delay.
If you notice any pests or damage, please report the issue within 10 days of receipt of the plant by contacting me about the issue. At that time, we can make decisions regarding how to approach your situation; my recommendations may include discussing a full or partial refund, replacement, or a control method for a pest. I will ask for images of the specimen(s).
I am not responsible for lost packages or any damage caused by delayed shipping or extreme weather, as it is outside of my control. However, I will insure each shipment for the purchase price of the plant (I’ll gladly share the costs involved in shipping with you, this charge covers only my cost), and you will be refunded your full payment if this occurs. Assuming I have additional specimens, I will happily offer replacement instead of a refund. Some leaves may yellow or wilt during shipment. They may even fall off after being unboxed. This is normal and expected; dark, stuffy boxes with little to no ventilation, potential extreme temperature fluctuations, frequent jostling, and standing on their heads can be quite stressful. Variegated foliage can be particularly sensitive and may be the fist to exhibit an adverse response to shipping.
I will communicate clearly with you and share the tracking number so that you may coordinate receipt and unboxing. Once you receive the tracking number, I am not responsible for further communication about the shipment, unless you initiate the communication, in which case I will happily, promptly, respond.
Unless explicitly stated on the listing, or your selection of a “specimen A,” for example, some plants may look different from the ones in pictures. If you are concerned, please ask me. I'm always happy to send you additional pictures by text or email before you commit to a purchase.
Please do not hesitate to ask me questions about this policy at any time. I develop great growing relationships with many of my customers, and I look forward to talking with you!